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Block and delete inactive guests

AI translated from the German original

Block and delete guests who no longer sign in.

Seamless detects inactive guests and flags, blocks or deletes them automatically if required.

  1. Open Guests → Templates → template → Lifecycle.

  2. Under Inactive guests, enter how many days after the last sign-in:

    • Status “Inactive”: the guest is flagged as inactive (0 to 180)
    • Block: the guest is blocked (0 to 365)
    • Delete: the guest is deleted (0 to 720)

    0 disables the rule.

  3. Save the template.

The Inactive guests background job enforces these deadlines. The job must be enabled under Monitoring → Jobs.

With Microsoft Entra ID P1, the Access state column in the guest list shows the last sign-in and the time until blocking. The guest’s Lifecycle tab shows the deadlines on a timeline.

Under Notification endpoint, you can call your own endpoint:

Event When
user.report.inactivity Guest flagged as inactive
user.block.inactivity Guest blocked
user.delete.inactivity Guest deleted

Next steps

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