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Clean up pending invitations

AI translated from the German original

Automatically remove invitations that are not accepted.

Invitations that are not accepted create guest accounts in Entra ID without purpose. Seamless can flag them after defined deadlines and delete them automatically.

  1. Open Guests → Templates → template → Lifecycle.

  2. Under Non-responsive guests, enter:

    • Status “Pending acceptance”: after how many days the invitation is flagged as pending (0 to 180)
    • Delete: after how many days the guest is deleted (0 to 720)

    0 disables the rule.

  3. Save the template.

The Non-responsive guests background job enforces these deadlines. The job must be enabled under Monitoring → Jobs.

In the guest list, the Access state column shows pending invitations as Invitation pending and the time until deletion. The guest’s Lifecycle tab shows the deadlines on a timeline.

Under Notification endpoint, you can call your own endpoint:

Event When
user.report.invitationAcceptance Invitation flagged as pending
user.delete.invitationAcceptance Guest deleted

Next steps

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