No access to the Admin Center
When you sign in to the Seamless Admin Center, you see the message Insufficient permissions.
Cause
Only Seamless Admins have access to the Admin Center. These are users with the Administrator role on the Seamless enterprise application in Microsoft Entra ID. If the role is missing or was changed recently, access is denied.
Solution
Assign the Administrator role to the user. There are two ways:
With a Microsoft 365 Global Administrator account, the setup wizard assigns the role automatically.
- Sign in with a Global Administrator account.
- Open the setup wizard at manage.seamlesswork.com/sign-up (opens in a new tab).
- Complete the Admin step. The signed-in user is assigned as administrator.
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After the role has been assigned or changed, the user must sign out and sign in again. Microsoft Entra ID can take a moment to apply the change. If access is still denied, wait a little and try again.